The Texas Health and Human Services Commission (HHSC) issued an intent to award the Eligibility Support Services contract to Maximus, Inc., on June 24, 2009. The Request for Proposal (RFP) was released back in July 2008 and proposals had been under evaluation since October. HHSC is hoping to use this procurement to optimize eligibility determination for its health and human services programs. HHSC currently determines eligibility through two distinct automated systems and two business processes. This contract will implement an eligibility process that offers multiple access channels to support client inquiries and maintain effective call center operations. HHSC is looking to join the current trend of social service programs using one statewide eligibility system to deliver services for all health and human services benefit programs, instead of siloed systems with inadequate integration components for each individual program.

INPUT is monitoring the Eligibility Support Services solicitation under Opportunity ID #41073. The intent to award that was issued to Maximus is not a final contract award and is contingent upon successful negotiation.